Frozen Cold Pressed Juice Delivery Information
Making juicing accessible to everyone is our goal. You can collect frozen or have it delivered to your door.
Frozen juice programmes are shipped for via courier, Tuesday to Saturday between 9am to 6pm (when ordered before 4:00pm). Orders placed after 4:00pm will be delivered on the next available date unless stated otherwise.
Your juice programme should remain frozen during transit, giving you enough time to unpack and place in the freezer. Your delivery can take place between 9am and 6pm, unless your have upgraded to premium before 12:30pm service (additional surcharge will apply per item ordered). We also offer delivery on an express Saturday service before 12.30pm (additional surcharge will apply per item ordered).
For deliveries in the Highlands and Islands, please contact us on email@example.com to check delivery time scales based on postcode.
Unfortunately, due to the perishable nature of the product, it is not possible to deliver on a Sunday or Monday.
Orders received by 4:00pm GMT will be delivered the following day, unless specified differently:
Deliveries to Northern Ireland, Highlands and Islands
Please contact for a quote on 01332 812851 or email firstname.lastname@example.org
Money Back Guarantee
We think you will love our products, so we offer 100% satisfaction or your money back. However, if you begin your juice programme and decide it isn’t for you, just get in touch with us on 01332 812851 within 48 hours of receiving your delivery and we will arrange for your order to be returned to us. A £11.95 deduction will be made from the refund to cover the cost of the return if you are on the UK mainland or a £21.95 deduction if you are in the Highlands.
Non Receipt of Goods
Missing deliveries must be reported within 48 hours of expected delivery. Please contact us on 01332 812851 or email@example.com
Receipt of Frozen Juice Programmes
Frozen juices are packed in well-insulated packaging, and should remain frozen during transit. Upon receipt of your programme, we strongly recommend storing frozen juices at -18 degrees (min.) Celsius (typical domestic freezer). If juices arrive partially defrosted and unopened – juices may still be transferred to your freezer, before commencing your programme. In the unfortunate event that juices arrive completely defrosted or damaged, please immediately contact us to arrange a replacement.
Collection is available from our offices in Castle Donington, Derbyshire, Monday – Friday (excluding Bank Holidays) between 9 and 5pm (GMT).
Obsidian Juices currently deliver to Mainland UK, Northern Ireland and the Highlands and Islands of the UK only. We are unable to process orders to Europe and Ireland at the time due to the nature of the product.